Integration Services
SafeMobile has a vastly superior technical service department to that of our nearest competitors. At our disposal are experienced wireless and IT support technicians, who are highly trained, many having worked in the radio communications industry for a number of years.
SafeMobile has several qualified engineers on our service staff who are supported by our manufacturing partners and are located in two facilities to support global business hours. We provide fast turnaround on product-related questions, IT troubleshooting and engineering solutions.
We stand ready to assist you with:
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● Two-way radio system troubleshooting ● Extended Programming Service ● Premier Technical Consulting packages ● Equipment installation, programming, and project management ● Information Technology troubleshooting and development ● Radio site IT maintenance ● Field Service ● Remote Service |
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SafeMobile and our various partners can offer ad hoc or contracted local support or remote support services for any system we have deployed, or even a competitor's.
The radio systems will be engineered to meet your required business needs and budget.
SafeMobile's System Integration objective is to ensure that your communication network is:
1) Delivered in a stable and reliable state.
2) System knowledge and skills are transferred to local people as part of the installation process, or we provide a training course to your staff.
3) Provide a remote support for contracted maintenance or as a required warranty service going forward.
Please contact us for further information or to request a quote.
NEW KNOWLEDGE BASE AVAILABLE NOW! REGISTER TODAY!
Please visit: support.safemobile.com and register for a free login. This is an awesome site where clients can directly contact support, open tickets for themselves and also monitor the status of their tickets anytime day or night. Clients will also receive access to our Knowledge Base where updated FAQ's, release notes, manuals, installation guides etc. are available at all times to answer customer concerns and questions.
Testimonials:
"I want to express my appreciation for the support you gave to us over the past couple of weeks. I received notice over the weekend that our customer has been successful in completing the deployment of the new satellite images on all of the client pc’s. I particularly want to thank you for your help in following this through when the initial copying of the new image did not bring us to the successful completion that was anticipated. Your professionalism in ‘going the extra’ has kept our customer happy and feeling supported. Well done!"
Jim Wake
