Instantly Track Shipment Contents, Direct Drivers to the Next Best Dock, Reduce Idle and Wait Times, and Improve Turnaround Times.
A major customer needs to reroute materials contained in a shipment already in transit to a different warehouse, on the other side of the city.
Using SafeMobile Solutions, the dispatch supervisor instantly locates the delivery truck via real-time GPS/ AVL tracking and quickly notifies the driver of the route change using the Voice over IP dispatch suite.
Seeing heavy traffic due to an accident, the dispatcher redirects the truck to an alternate route, reducing delivery time and saving fuel costs from idling in traffic.
Dispatch can text message the address and directions to the driver's radio to confirm the required route change and the driver is able to reference the message when safely stopped.
The delivery is made on time, to the correct location and your customer is happy.